Dear NWMS patients,
We are taking every possible measure to protect our patients and staff during this COVID-19 National Public Health Emergency.
Some precautions we would like you to be aware of are:
-We have restricted area screenings at all clinic entry points
-All patient facing staff are wearing personal protective equipment for their entire shift
-Adjustments are being made to clinic schedules in order to reduce patient volumes
-We will now be offering Telemedicine visits
-We will have open clinics on the weekend to accommodate blood draws, injections, and office visits
-Our Bonney Lake and Federal Way offices are temporarily closed in order to allocate our staffing resources to our other locations
A few additional important reminders:
-Always call our clinic if you are sick so that we can determine how to best care for you
-Please do not walk into the clinics if you are having symptoms, call first
-Call our office if you would like to see if your office visit is eligible for Telemedicine, your request will be review by your provider
-Only 1 additional person will be allowed during new patient consults
-No caregivers or visitors will be allowed except for special circumstances that will be based on doctor’s discretion
-Please do not bring any caregivers or companions to the clinics that are having symptoms
To date, NWMS has surpassed CDC and DOH recommendations and we continue to update these protocols daily as we receive new information from state and national entities. We would like you to know that we are taking every precaution to ensure your safety when coming into the clinic for your office visits and treatment. We want to personally thank you for your compliance and patience with our new protocols. We will continue our day to day operations in order to continue to serve you, our valued patients.
Please remember that we are all in this together and in order to help eliminate the threat of COVID-19 we all must follow the guidelines given to us by the CDC and DOH. It’s important that you practice social distancing and home isolation during this time. The only way we can get through this is by working together and taking this disease seriously.
If you have any questions or concerns regarding your treatment, appointment or health, please contact our office at 253-428-8700.
Centers for disease control: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Department of health: https://www.doh.wa.gov/Emergencies/Coronavirus