The following financial services are available at no charge to all Northwest Medical Specialties patients:
- For those with no insurance coverage, we can assist you with completing, submitting and following up on Medicaid applications.
- Provide resources to patients and families that may help them locate additional insurance coverage.
- For those who are uninsured or underinsured we will research and help you apply to Patient Assistance Programs to possibly obtain financial assistance for medications.
- We may also be able to assist in locating resources to help with financial matters such as rent, food, utility shut-off notices, and co-pays.
Financial consulting services are offered daily at our Tacoma and Puyallup offices and by appointment at our Federal Way location. Please contact us at (253) 428-8700 if you are interested in these services
“My name is Laurie Dahlke, I am a financial counselor at NWMS supporting the Puyallup and Bonney Lake Clinics. I started working for NWMS in 2010 and was instrumental in creating the Financial Counseling Department. The philosophy of NWMS and our Doctors is to assist our patient’s in all aspects of their treatment care. The financial piece can be very stressful and overwhelming, it is my honor and privilege to offer resources that can help alleviate some of these concerns, so you may concentrate on your health and healing.”
“My name is Jane Soto and I am the Financial Counselor Supervisor for NWMS. I believe I have one the best rewarding positions in the company, not only to I get to meet our amazing patients, I also have the opportunity to help and serve our patients and their families through times of need.”
“My name is Tara Johnson a new Financial Counselor with Northwest Medical Specialties. I have been with the company for 2 years and I am really excited for the new opportunity to assist our patient’s. As a financial counselor my primary focus will be to ease some of our patient’s concerns regarding the financial aspect of their medical care during a challenging time.”
Help with the costs of cancer care can come from many sources. It will take effort to piece together what is available. Our support services department will be able to help you find out what assistance you may qualify for and apply for it.
If you have health insurance, it should cover many of the costs of cancer care. To obtain all the benefits you’re entitled to, it’s important to understand how your health insurance policy works. Review your policy to find out what it covers and what you need to do to ensure coverage for your cancer treatment. Ask your insurance company if they can assign you a case manager to help you and answer your questions.
You have the right to appeal if your health insurance company denies coverage for any aspect of your cancer care. Find out from your insurance company what you need to do to appeal a denial of coverage. If your appeal is denied, you may be able to get help from your state’s insurance department.
You may qualify to receive financial help from a government program. The federal government offers several programs that provide assistance with medical and living expenses. Many of these programs (including Medicare, Medicaid, and Social Security) are targeted to people who are disabled or elderly or who have low incomes. Many state governments also have programs to assist qualified state residents with medical and living expenses. Most government programs take time to process your application, so the sooner you send in your paperwork the sooner you will receive assistance.
Co-pay Relief Programs
Many voluntary organizations offer financial assistance to people with cancer who cannot afford to pay insurance premiums, co-payments, deductibles, and other out-of-pocket costs. Each organization offers different kinds of assistance and has its own eligibility rules. Some programs may be available only to people with specific types of cancer. Funds are limited and the amount of funding available can change. It is best to contact each organization to find out what is available.
Patient Assistance Programs
Many pharmaceutical companies have patient assistance programs that may provide help with insurance reimbursement, referrals to co-pay relief programs, and help with applications for assistance. Many companies also offer medications at little or no cost to patients who don’t qualify for other help. NWMS may be able to help you locate patient assistance programs for your medications.