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Getting Ready for Your Visit

As a new patient of Northwest Medical Specialties, first let us welcome you to our practice!


New Patient Packet


Before your initial appointment can be scheduled, we first need your referring physician to fax your patient records to our New Patient Coordinator. The specific fax number will be given to you during the scheduling of your initial appointment. When we receive your records we will verify your information and start the process of your New Patient Registration form.

How to Prepare for Your Appointment

In preparation for your first appointment, we ask that you bring all completed forms, your medical and pharmacy insurance cards and a picture ID to your first appointment.

In advance of your first appointment, you also may want to review our insurance information for insurance companies with which we are contracted. Please contact them directly if you have any benefit, co-insurance or co-pay questions.


If you have any further questions, please call us at (253) 428-8700 and ask to be connected to our New Patient Coordinator.

New Patient Orientations

New Patient Orientation

NWMS Virtual Welcome Orientations offered to provide education regarding

services our practice offers including the navigation team.

NWMS Welcome Orientations will be held

virtually at the following times:

Tuesday: 10:00 am – 11:00 am

Thursday: 10:00 am – 11:00 am


Presented by: Donna Hempel, Patient Navigator


Click The Link Below To Join!

Meeting ID: 579 754 2936

 Password: 469841

   Call in: +1 253 215 8782 US (Tacoma)


Your privacy is important to NWMS. 

Things to remember when joining the conference call:

·         There will be several other participants joining

·         You do NOT need to add your name to join

·         You do NOT need to share your screen or camera

·         Presenter will NOT talk about your personal information


Patient Portal

Designed to help simplify communication, our Patient Portal offers you many time-saving options including appointment scheduling, online bill pay and secure answers to your questions.

During your visit you will be asked if you would like to sign up for our Patient Portal. If yes, you will receive an email invitation. Once you complete the necessary information, a userid and password will be generated. Use this information to login to the secure patient portal.

HEALTH ALERT! For the safety of our patients and staff only patients will be allowed into our clinics and everyone MUST wear a mask. See additional information regarding the Coronavirus (COVID-19).


November 16, 2020 Update

During these difficult times we are making every effort to keep our patients and staff safe from COVID 19, we appreciate your patience and understanding with the changes you may have seen within our practice.

We strive to protect our patients and staff as much as we possibly can from any exposure on our premises.  NWMS has implemented a system wide policy that does not allow anyone in the building that is not a patient and everyone must wear an NWMS provided mask over their mouth and nose during their time on our premises.  This is to protect our vulnerable patients from the unforeseen possibility of exposure to COVID 19 which can be transmitted through aerosol droplets.  Sadly, we have had patients that have died from the complications of COVID 19, which is both devastating and preventable.

We offer a virtual visit option for family, friends, and companions to participate in the care of our patients through Zoom.  Our staff will assist you with every step of the login process and invite you to participate in real time from your vehicle or designated safe space in our building. Please contact us at 253-428-8700 to set this up.

The following offices are temporarily closed:

  • Bonney Lake
  • Federal Way

If you are experiencing cold or flu symptoms, please make sure to contact us via phone prior to your appointment. You may also contact us for any additional questions by calling our office at (253) 428-8700.

Here are a few additional resources as well:

World Health Organization

Centers for Disease Control