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About Appointments

To help you prepare for a visit to a Northwest Medical Specialties clinic, we put together the following tips:

  • Bring your insurance card to every appointment, and immediately notify your physician’s office of any changes in your insurance.  Co-payments are collected at time of service.
  • It is extremely important that you track all medications you take at home.
  • Bring a list of all medicines you take at home to every appointment. The medication list should include all  medicines prescribed from all physicians, medicines that you have purchased without a prescription, and any vitamins, herbs or supplements you are currently taking. If you do not have a list, please bring every bottle of medicine you take so the staff can include this information in your chart.

We want to make your visit with us as comfortable as possible, so please let us know if we can do anything else to make you more comfortable during your visit.

Tips for a Great Visit at NWMS Clinics

  • In consideration of all patients in the clinic, set your cell phones to the silence or vibrate mode.
  • We encourage you to bring friends or family members with you to doctor’s appointments.
  • Due to health and safety reasons, pets (except for certified guide dogs) are not allowed in the clinic area.
  • If you require home oxygen, be certain you have an adequate amount of oxygen to last for the duration of your visit.  Be sure that your tank is full and that you have a spare tank available to use if needed.
  • Our clinic requires a 48-hour notice for all prescription refill requests. We also now offer patients in-office dispensing on selected medications. Ask your doctor if you can utilize this time-saving service.

Tips for Infusion Suite Appointments

  • Children under the age of 12 years old are not permitted in the infusion suite.
  • If you have or are going to have a port placed, we will ask that you continue to have your blood drawn via a vein in your arm.  This will allow for greater port longevity as well as decrease infection risks. The port will need to be flushed every 4 – 6 weeks.
  • You are allowed one guest during infusion appointments.
  • For your comfort during your visit in the infusion suite, you are welcome to bring a blanket, pillow, and your favorite snack.
  • You are welcome to bring games, a laptop computer, music player with headphones, and book to pass the time!

Tips for your office visit

  • Be honest and complete in talking with your doctor
  • Make sure to share your thought and point of view
  • Don’t be afraid to discuss issues such as incontinence, memory loss, or intimacy
  • Take notes during your appointment
  • Ask questions about your treatment plan, diagnosis, or medication instructions
  • Ask what to expect from your treatment and how to manage or prevent ill side effects
  • Ask for handouts or brochures that you and your family can review at home
  • Some tips for asking questions

HEALTH ALERT! For the safety of our patients and staff only patients will be allowed into our clinics and everyone MUST wear a mask. See additional information regarding the Coronavirus (COVID-19).


November 16, 2020 Update

During these difficult times we are making every effort to keep our patients and staff safe from COVID 19, we appreciate your patience and understanding with the changes you may have seen within our practice.

We strive to protect our patients and staff as much as we possibly can from any exposure on our premises.  NWMS has implemented a system wide policy that does not allow anyone in the building that is not a patient and everyone must wear an NWMS provided mask over their mouth and nose during their time on our premises.  This is to protect our vulnerable patients from the unforeseen possibility of exposure to COVID 19 which can be transmitted through aerosol droplets.  Sadly, we have had patients that have died from the complications of COVID 19, which is both devastating and preventable.

We offer a virtual visit option for family, friends, and companions to participate in the care of our patients through Zoom.  Our staff will assist you with every step of the login process and invite you to participate in real time from your vehicle or designated safe space in our building. Please contact us at 253-428-8700 to set this up.

The following offices are temporarily closed:

  • Bonney Lake
  • Federal Way

If you are experiencing cold or flu symptoms, please make sure to contact us via phone prior to your appointment. You may also contact us for any additional questions by calling our office at (253) 428-8700.

Here are a few additional resources as well:

World Health Organization

Centers for Disease Control