Skip to content
Menu

COVID-19 No Visitor Policy

 

Dear valued patient,

The health and safety of our patients, employees, and our communities remain a top priority at NWMS. Therefore, we have revised our visitor policy and at this time no visitors will be allowed access into NWMS buildings with our patients. There are available systems in place for family/visitors to be able to join in on your visit via phone, If you want to know more about this option please feel free to call us at 253-428-8700. Thank you for your understanding and cooperation during this uncertain time.

Sincerely,
Your NWMS Team

 

NWMS Successfully Passes NCQA Re-Certification

Northwest Medical Specialties believes that the best care incorporates each individual patient’s needs through compassionate, high quality and cost-effective medical services. With that said, we are pleased to announce Northwest Medical Specialties has received National Committee for Quality Assurance (NCQA) Patient Centered Medical Home Recognition for delivering high-quality, patient centered care for another year in a row. 


Read article “NWMS Successfully Passes NCQA Re-Certification”

COVID-19 Update 4/23/20

 

Our commitment to the safety of every patient and staff member within our practice is unwavering.

We will take care of COVID-19 patients and all patients following all the appropriate policies and procedures to keep them and our staff safe. That includes following the World Health Organization’s (WHO) evidence-based guidance for personal protective equipment. The WHO guidelines have been endorsed by the Washington State Department of Health and local health departments.

•If you have a fever, cough, runny nose or respiratory infection please call our clinic to speak with a nurse and you will be given further instructions and precautions. You may need to be rescheduled or be seen for further evaluation.

•We highly encourage patients that are eligible for telemedicine to utilize this service so that we can limit your need to come to the clinic.

•If you have come in contact with anyone known to have the virus, please call our office prior to your appointment to determine if you need to be rescheduled.

•A staff member at each NWMS clinic entrance will screen visitors for symptoms, travel history and contact with others as well as perform a temperature check before they are allowed enter the facility.

•As a reminder, to ensure the ongoing safety of our patients and staff, NWMS has a strict visitor policy in place. We are currently not allowing patients to have visitors, unless they are disabled,or this is their first new patient appointment or treatment teach visit.

•All staff will be wearing masks as a safety precaution, not because they are ill. Staff that are ill will not be permitted to work.

•Our commitment to the safety of every staff member and patient within our practice is unwavering. We will take care of COVID-19 patients and all patients following all the appropriate policies and procedures to keep them and our staff safe.

•Patients that are positive for symptoms will be isolated while in the clinic.

•At this time we are not providing the COVID-19 antibody testing. This specific test is currently not FDA approved. We plan to closely follow the CDC and local health authority guidance on when and how we should be providing antibody testing. You will be notified by your provider if this test is available at NWMS in the future

Please recognize that these policies and practices may require alterations to adapt to new developments in the community and guidance coming from our advisory bodies for this rapidly changing situation.

For the most up to date information you can go to:

https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

https://www.doh.wa.gov/Emergencies/Coronavirushttps://www.tpchd.org/healthy-people/human-coronavirus

 

CDC Recommendations: Face Masks

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19

 

How to Wear a Cloth Face Covering:

Cloth face coverings should:

-fit snugly but comfortably against the side of the face
-be secured with ties or ear loops
-include multiple layers of fabric
-allow for breathing without restriction
-be able to be laundered and machine dried without damage or change to shape
-CDC on Homemade Cloth Face Coverings
-CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.

CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

Should cloth face coverings be washed or otherwise cleaned regularly? How regularly?
Yes. They should be routinely washed depending on the frequency of use.

How does one safely sterilize/clean a cloth face covering?
A washing machine should suffice in properly washing a face covering.

How does one safely remove a used cloth face covering?
Individuals should be careful not to touch their eyes, nose, and mouth when removing their face covering and wash hands immediately after removing.

 

Please visit the CDC website for further instructions:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

 

COVID-19 Restricted Access At NWMS

 

As of 3/23/20 NWMS has implemented a restricted access protocol at all 3 clinics that remain open- Tacoma, Puyallup and Gig Harbor.

 

-Only 1 additional person will be allowed during new patient consults

-No caregivers or visitors will be allowed except for special circumstances that will be based on doctor’s discretion

 

 

We understand the difficulty this may cause, however we must ensure the safety of our patients and staff during this time. 

 

Thank you,

Your NWMS team

 

 

NWMS COVID-19 Update 3.22.20

 

Dear NWMS patients,

We are taking every possible measure to protect our patients and staff during this COVID-19 National Public Health Emergency.

Some precautions we would like you to be aware of are:

-We have restricted area screenings at all clinic entry points
-All patient facing staff are wearing personal protective equipment for their entire shift
-Adjustments are being made to clinic schedules in order to reduce patient volumes
-We will now be offering Telemedicine visits
-We will have open clinics on the weekend to accommodate blood draws, injections, and office visits
-Our Bonney Lake and Federal Way offices are temporarily closed in order to allocate our staffing resources to our other locations 

A few additional important reminders:

-Always call our clinic if you are sick so that we can determine how to best care for you
-Please do not walk into the clinics if you are having symptoms, call first
-Call our office if you would like to see if your office visit is eligible for Telemedicine, your request will be review by your provider
-Only 1 additional person will be allowed during new patient consults
-No caregivers or visitors will be allowed except for special circumstances that will be based on doctor’s discretion
-Please do not bring any caregivers or companions to the clinics that are having symptoms

 

To date, NWMS has surpassed CDC and DOH recommendations and we continue to update these protocols daily as we receive new information from state and national entities. We would like you to know that we are taking every precaution to ensure your safety when coming into the clinic for your office visits and treatment. We want to personally thank you for your compliance and patience with our new protocols. We will continue our day to day operations in order to continue to serve you, our valued patients.

 

Please remember that we are all in this together and in order to help eliminate the threat of COVID-19 we all must follow the guidelines given to us by the CDC and DOH. It’s important that you practice social distancing and home isolation during this time. The only way we can get through this is by working together and taking this disease seriously.

 

If you have any questions or concerns regarding your treatment, appointment or health, please contact our office at 253-428-8700.

 

Centers for disease control: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Department of health: https://www.doh.wa.gov/Emergencies/Coronavirus

 

Coronavirus (COVID-19) Update: 3/14/20

 

As always, the safety of our staff, patients and community is extremely important to us. We want you to be aware of some updates and steps we are taking to do our part in preventing the spread of COVID-19:

  • We are maintaining our already thorough cleaning standards by utilizing CDC approved sanitation solutions.
  • As always, we have a professional cleaning crew that will clean and sanitize our clinics each evening.
  • If you have a fever, cough, runny nose or respiratory infection please call our clinic to speak with a nurse and you will be given further instructions and precautions. You may need to be rescheduled or be seen for further evaluation.
  • If you have traveled to any of the known locations with confirmed cases of COVID-19 or have come in contact with anyone known to have the virus, please call our office prior to your appointment to determine if you need to be rescheduled. 
  • A staff member at each NWMS clinic entrance will screen visitors for symptoms, travel history and contact with others before they are allowed enter the facility.
  • To ensure the ongoing safety of our patients and staff, we have implemented visitor restrictions at all locations. A limited number of caregivers or companions will be allowed with each patient as long as they pass our door screening protocol.
  • As always, we will continue to encourage patients to not bring children to the clinics. Additionally, children with symptoms will not be permitted to enter the clinic. We apologize for any inconvenience this may cause.
  • All staff will be wearing masks as a safety precaution, not because they are ill. Staff that are ill will not be permitted to work.
  • Our commitment to the safety of our staff and patients within our practice is unwavering. We will take care of COVID-19 patients and all patients following all the appropriate policies and procedures to keep them and our staff safe.
  • Patients that are positive for symptoms will be isolated while in the clinic .

 

Please be aware that these policies and practices may require alterations in the event of new developments in the community and guidance coming from our advisory bodies for this rapidly changing situation.

 

For the most up to date information you can go to: 
https://www.cdc.gov/coronavirus/2019-ncov/about/index.html 
https://www.doh.wa.gov/Emergencies/Coronavirus 
https://www.tpchd.org/healthy-people/human-coronavirus