Our Supportive Services Team
Caitlyn Graves, MSW, LICSW
“My name is Caitlyn Graves and I am a social worker at Northwest Medical Specialties. I work at our Tacoma Clinic as a Behavioral Health Care Manager. Through my job, I am able to advocate for and help the amazing and strong patients we serve through counseling and case management. I get to support patients through times of hardship and hopefully ease some of their journey along the way. It is truly an amazing opportunity to serve this community”.
Abra Kelson, MSW, LICSW
“My name is Abra Kelson; I am a Licensed Independent Clinical Social Worker. I serve NWMS as the support service manager. I am also a leader of the NWMS’ patient advocacy chapter, CPAN. As a social worker at NWMS, I am humbled to work with people who are often in the midst of the most challenging time of their life. I embrace care that places patients and families at the center, regarding the patient as the expert of their life. Through clinical practice, education and advocacy, I strive to empower patients and their loved ones to participate actively in their health care and management. My service approach includes respecting patients’ values, preferences, and expressed needs”.
Monica Wilber, MSW, LSWAIC
“My name is Monica Wilber; I am a social worker at the Tacoma, Puyallup and Olympia locations of Northwest Medical Specialties. Before joining NWMS, I worked in hospice, oncology and as a hospital social worker. At NWMS, I get the opportunity to work with patients and their supports to assist with advocacy, education, and brief emotional support”.
Isaac Madsen-Bibeau
“My name is Isaac Madsen-Bibeau, and I’m the Supportive Services Coordinator for NWMS. In my position, I work with patients and their families to connect them to all types of resources. I also work on NWMS’s Enhancing Oncology Model, a project centered around increasing health equity. In both halves of my position, I focus on ways that individuals are supported and limited by the institutions and systems around them, and how I can assist patients as they work with those systems.”
Zahra Muse
“My name is Zahra Muse; I am a Couples and Family Therapist Associate working at Northwest Medical Specialties as a Behavior Healthcare Manager. I work at our Federal Way Clinic. My goal as a Mental Health Counselor is to create a supportive and accountable space for you to process and heal the wounds against your self-concept that keep you from engaging in authentic self-exploration. Our traumas from childhood, relationships, oppressive systems of power, and various other sources often have a significant impact on the ways we navigate our individual realities. It would be an honor for me to be a witness to your growth, your journey toward self-discovery, self-compassion and self-love.”