Our Supportive Services Team
Caitlyn Graves, MSW, LICSW
“My name is Caitlyn Graves and I am a social worker at Northwest Medical Specialties. I work at our Tacoma Clinic as a Behavioral Health Care Manager. Through my job, I am able to advocate for and help the amazing and strong patients we serve through counseling and case management. I get to support patients through times of hardship and hopefully ease some of their journey along the way. It is truly an amazing opportunity to serve this community”.
Abra Kelson, DSW, LICSW
“My name is Abra Kelson; I am a Licensed Independent Clinical Social Worker. I serve NWMS as the support service manager. I am also a leader of the NWMS’ patient advocacy chapter, CPAN. As a social worker at NWMS, I am humbled to work with people who are often in the midst of the most challenging time of their life. I embrace care that places patients and families at the center, regarding the patient as the expert of their life. Through clinical practice, education and advocacy, I strive to empower patients and their loved ones to participate actively in their health care and management. My service approach includes respecting patients’ values, preferences, and expressed needs”.
Kayla Shull, RN, DNP, PMHNP-BC
Melanie Griswold, Supportive Services Coordinator
“My name is Melanie Griswold; I am a supportive services coordinator serving Northwest Medical Specialties. At NWMS, I have the opportunity to work with patients and their support teams to assist with navigation, support and resources they may need during their life’s journey while being patients at our clinics. This may look different for each patient, finding resources to help pay for utilities, rent, or food insecurity. I’m here to walk with you through this journey.
I realize this journey can be frustrating at times and may have ups and downs and my hope is to help support patients during this time to help remove potential barriers with care or resources and provide education of community programs available.
Please don’t hesitate to call if you would like to schedule a time to meet or would like to talk with me about how I can be a support for you through this journey. I look forward to helping you in any way that I can.”
Sifa Herady Bandale, MSW, LSWAIC
“My name is Sifa Herady Bandale, and I am a social worker at Northwest Medical Specialties. As a dedicated social worker, I emphasize our patients’ mental health and emotional well-being.
I aim to help patients by establishing connections to inclusive practical, social, and emotional resources. I am committed to positively impacting the lives of those coping with illness via perseverance, optimism, and unwavering determination. Through my job, I aim to foster an inclusive community that respects and celebrates cultural variety while giving everyone a sense of belonging.”
Zahra Muse, LMFTA
“My name is Zahra Muse; I am a Couples and Family Therapist Associate working at Northwest Medical Specialties as a Behavior Healthcare Manager. I work at our Federal Way Clinic. My goal as a Mental Health Counselor is to create a supportive and accountable space for you to process and heal the wounds against your self-concept that keep you from engaging in authentic self-exploration. Our traumas from childhood, relationships, oppressive systems of power, and various other sources often have a significant impact on the ways we navigate our individual realities. It would be an honor for me to be a witness to your growth, your journey toward self-discovery, self-compassion and self-love.”