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Get the Support You Need In-Between Treatments with Expain Health

Northwest Medical Specialties is excited to announce a new offering for our patients, Expain Health, an application which allows patients to communicate their symptoms to their care team.

Symptom Monitoring with the Expain Health Appexpain health app with screen "Hello Tom" "Welcome to Expain! How are you feeling today?"

It only takes a few minutes to let us know how you’re feeling utilizing the Expain Health app. Recent studies demonstrate that cancer patients who use an online app to report their symptoms during treatment experience better outcomes, higher quality of life, and are significantly less likely to visit the emergency room.

 

“I feel like my care team is closer and more connected to me in-between treatments with the Expain Health app.” – Sarah, Cancer Patient

Getting Started

  1. Ask your Northwest Medical Specialties provider for an invitation then tap on the link in the SMS text message to get the app.
  2. Download the Expain Health app and follow the instructions to begin.

Checking In

The Expain app is more timely and convenient than a phone call. It will automatically remind you to share your symptoms with us.

Stay Connected

We’ll let you know when we have reviewed your report. If your symptoms require further action, we will get in touch with you.

HEALTH ALERT! For the safety of our patients and staff only patients will be allowed into our clinics and everyone MUST wear a mask. See additional information regarding the Coronavirus (COVID-19).

COVID-19 NOTICE

November 16, 2020 Update

IMPORTANT: NO VISITORS
During these difficult times we are making every effort to keep our patients and staff safe from COVID 19, we appreciate your patience and understanding with the changes you may have seen within our practice.

We strive to protect our patients and staff as much as we possibly can from any exposure on our premises.  NWMS has implemented a system wide policy that does not allow anyone in the building that is not a patient and everyone must wear an NWMS provided mask over their mouth and nose during their time on our premises.  This is to protect our vulnerable patients from the unforeseen possibility of exposure to COVID 19 which can be transmitted through aerosol droplets.  Sadly, we have had patients that have died from the complications of COVID 19, which is both devastating and preventable.

We offer a virtual visit option for family, friends, and companions to participate in the care of our patients through Zoom.  Our staff will assist you with every step of the login process and invite you to participate in real time from your vehicle or designated safe space in our building. Please contact us at 253-428-8700 to set this up.

The following offices are temporarily closed:

  • Bonney Lake
  • Federal Way

If you are experiencing cold or flu symptoms, please make sure to contact us via phone prior to your appointment. You may also contact us for any additional questions by calling our office at (253) 428-8700.

Here are a few additional resources as well:

World Health Organization

Centers for Disease Control